Legal
Privacy policy.
What we collect, why we hold it, how long we keep it, and how to make us delete it.
The short version
We collect the little we need to talk to you and run the programme. We do not sell it. You can ask us to delete it and we will.
What we collect
- The fit check. The answers you select, and the name and phone number you enter at the end.
- Booking a call. What you enter on the booking form, which our scheduling provider collects and passes to us.
- Becoming a student. Your name, email address, and the trades and notes you submit while you are in the programme.
- Joining the group. Your username and account identifier on the platform the group runs through, your membership status, and whether you attended a session. Your access is tied to that account, which is why we hold it. We do not read your private messages with anyone else on that platform.
- Paying. Our payment provider handles this. We see that a payment succeeded, the amount, and the last four digits of the card. We never see or store the full number.
- Contacting us. The emails and support messages you send us, and our replies.
- Visiting the site. Our host records standard server logs, including IP address and browser, for security and to keep the site running.
What we do not collect
We do not ask for your brokerage login, your account balance, or your identity documents, and you should never send them to us. Nobody from The Collective will ever ask you for a password or a seed phrase.
Why we hold it
- To assess whether the programme is a fit, and to arrange a call.
- To deliver the programme once you join, and to give you access to the group.
- To take payment and keep the records our accountant and the tax authorities require.
- To answer your questions and resolve disputes.
- To keep the site secure and prevent fraud and abuse.
Who else sees it
Only the services we need in order to operate: our website host, our scheduling provider, our payment provider, our email provider, and the platform the group runs on. Each sees only what it needs to do its job, and none of them are permitted to use your information for anything other than providing that service to us.
We do not sell your personal information and we do not share it for advertising. We will disclose something if the law genuinely requires it, and we would tell you unless we were prohibited from doing so.
How long we keep it
- Fit check answers from people who never became students: 12 months.
- Student records: for as long as you are a student, then 3 years.
- Payment and tax records: 7 years, because we are required to.
Cookies
The site itself sets no advertising or tracking cookies. The booking calendar is embedded from our scheduling provider and sets its own cookies so that booking works; if you never open the calendar, it never loads.
Emails from us
If you ask us to, we will send you occasional updates about the programme. Every one of those has an unsubscribe link and we act on it immediately. Separately from that, we will send you messages about your own account, your payments, your access, and material changes to these policies — those are part of the service and you cannot unsubscribe from them while you are a student.
Your choices
Message us on Whop and you can ask us to show you what we hold, correct it, delete it, or send it to you in a portable file. We will answer within 30 days. You do not have to give a reason, and asking will not affect how you are treated.
Where in the world it is
We are in the United States and so are most of our providers. Part of our teaching team is in the Philippines, which means the trades and notes you submit are read from there. If you are outside the United States, your information leaves your country in order to reach us. We rely on the standard contractual protections for those transfers, and you can ask us what they are.
If you are in the UK or the EU
We hold your information because we need it to provide what you paid for, because we have a legitimate interest such as keeping the site secure and preventing fraud, because you consented to marketing, or because the law requires us to keep it.
You have the right to see your information, correct it, delete it, take it elsewhere, and object to or restrict how we use it. You can also complain to your data protection regulator, though we would rather you told us first and gave us the chance to put it right.
If you are in California
You can ask what we collected about you in the last twelve months, where it came from, why we hold it and who we disclosed it to. You can ask us to correct or delete it, and we will not treat you any differently for asking. We do not sell your personal information and we do not share it for cross-context behavioural advertising, as California defines those terms.
Children
This is not for anyone under 18 and we do not knowingly collect anything from children. If you think a child has given us information, tell us and we will delete it.
If something goes wrong
If information is lost or exposed in a way that puts you at risk, we will tell the people affected and the relevant regulator as quickly as we can, and we will say what happened rather than manage it.
Contact
Message us on Whop.
Last updated 9 September 2026. If we change this we will change the date, and if the change is a material one we will say so before it takes effect.